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  1. Introduction

    1. In this policy we set out details of the delivery methods, periods and charges that apply to orders for our products made through our website mycellphonecase.co.uk, mycellphonecase.eu, mainehandyhuelle.at, mainehandyhuelle.de, monetui.be, monetui.fr, monetui.lu, vyberobalnamobil.eu, vyberobalnamobil.sk, vyberobalnamobil.cz.

    2. This policy shall not create legally enforceable rights and obligations; rather, our usual practice in relation to the delivery of products is indicated in this policy.

  2. Free delivery

    1. We offer free on all orders over GBP 30 (including VAT)

    2. All other orders will be subject to delivery charges as detailed in Section 5.

  3. Geographical limitations

    1. We will deliver to the following countries and territories: All EU countries, Norway, Switzerland, Liechtenstein, Iceland

    2. We may from time to time agree to delivery products to other countries and territories

  4. Delivery methods and periods

    1. The methods that we use to deliver our products, and the time periods within which delivery is usually completed, are as follows:

      State Number days
      Andorra 4-6 days
      Belgium 3-5 days
      Bulgaria 3-5 days
      Cyprus 3-5 days
      Czech Republic 3-5 days
      Denmark 3-5 days
      Estonia 3-5 days
      Finland 3-5 days
      France 3-5 days
      Gibraltar 3-6 days
      Greece 3-5 days
      Netherlands 3-5 days
      Croatia 3-5 days
      Ireland 3-5 days
      Iceland 3-8 days
      Lichtenstein 3-5 days
      Lithuania 3-5 days
      Latvia 3-5 days
      Luxembourg 3-5 days
      Hungary 3-5 days
      Malta 3-5 days
      Monaco 4-7 days
      Germany 3-5 days
      Norway 3-5 days
      Isle of Man 3-5 days
      Poland 3-5 days
      Portugal 3-5 days
      Austria 3-5 days
      Romania 3-5 days
      San Marino 3-5 days
      Slovakia 2-3 days
      Slovenia 3-5 days
      Spain 3-5 days
      Switzerland 3-5 days
      Sweden 3-5 days
      Italy 3-5 days
      Great Britain 3-5 days



    2. If you place your order by 1pm GMT/BST (Greenwich Mean Time) or 3:00pm CET (Central European Time)on a working day, these time periods run from the close of business on that day; if you place your order after 1pm GMT/BST (Greenwich Mean Time) or 3:00pm CET (Central European Time)on a working day, or on a non-working day, these time periods run from the close of business on the next following working day.

    3. The delivery periods set out in this Section 4 are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period.

    4. We may conduct fraud screening checks before dispatching the product, and these checks may delay your delivery. If the delivery is likely to be delayed as a result of fraud screening checks, we will notify you.

  5. Delivery charges

    1. Delivery charges will be calculated by our website and automatically applied to your order during the checkout process, or alternatively quoted by us.

    2. Applicable delivery charges will depend upon the delivery method you select, the location of the delivery address, and the size and weight of the products in your order.

    3. Our delivery charges are as follows:

      Country to 50g to 100g to 500g to 1000g
      Andorra 4,70 € 5,00 € 7,50 € 10,80 €
      Belgium 4,70 € 5,00 € 7,50 € 10,80 €
      Bulgaria 4,70 € 5,00 € 7,50 € 10,80 €
      Cyprus 4,70 € 5,00 € 7,50 € 10,80 €
      Czech Republic 3,90 € 4,00 € 5,80 € 9,20 €
      Denmark 4,70 € 5,00 € 7,50 € 10,80 €
      Estonia 4,70 € 5,00 € 7,50 € 10,80 €
      Finland 4,70 € 5,00 € 7,50 € 10,80 €
      France 4,70 € 5,00 € 7,50 € 10,80 €
      Gibraltar 4,70 € 5,00 € 7,50 € 10,80 €
      Greece 4,70 € 5,00 € 7,50 € 10,80 €
      Netherlands 4,70 € 5,00 € 7,50 € 10,80 €
      Croatia 4,70 € 5,00 € 7,50 € 10,80 €
      Iceland 4,70 € 5,00 € 7,50 € 10,80 €
      Island 4,70 € 5,00 € 7,50 € 10,80 €
      Lichtenstein 4,70 € 5,00 € 7,50 € 10,80 €
      Lithuania 4,70 € 5,00 € 7,50 € 10,80 €
      Latvia 4,70 € 5,00 € 7,50 € 10,80 €
      Luxemburg 4,70 € 5,00 € 7,50 € 10,80 €
      Hungary 4,70 € 5,00 € 7,50 € 10,80 €
      Malta 4,70 € 5,00 € 7,50 € 10,80 €
      Monaco 4,70 € 5,00 € 7,50 € 10,80 €
      Germany 4,70 € 5,00 € 7,50 € 10,80 €
      Norway 4,70 € 5,00 € 7,50 € 10,80 €
      Isle of Man 4,70 € 5,00 € 7,50 € 10,80 €
      Poland 4,70 € 5,00 € 7,50 € 10,80 €
      Portugal 4,70 € 5,00 € 7,50 € 10,80 €
      Austria 4,70 € 5,00 € 7,50 € 10,80 €
      Romania 4,70 € 5,00 € 7,50 € 10,80 €
      San Marino 4,70 € 5,00 € 7,50 € 10,80 €
      Slovakia 1,90 € 2,00 € 2,40 € 3,20 €
      Slovenia 4,70 € 5,00 € 7,50 € 10,80 €
      Spain 4,70 € 5,00 € 7,50 € 10,80 €
      Switzerland 4,70 € 5,00 € 7,50 € 10,80 €
      Sweden 4,70 € 5,00 € 7,50 € 10,80 €
      Italy 4,70 € 5,00 € 7,50 € 10,80 €
      Great Britain 4,70 € 5,00 € 7,50 € 10,80 €

  6. Delivery tracking

    1. Delivery tracking is not available online.

    2. To track your delivery, send us request on email.

  7. Receipt and signature

    1. All deliveries must be received in person at the delivery address, and a signature must be provided.

    2. Our delivery service provider will notify you in advance of attempting to make a delivery requiring signature.

  8. Additional deliveries

    1. If an initial delivery attempt is unsuccessful, our delivery service provider will make (at least 1 more attempt) to deliver the products in your order.

  9. Collection

    1. If your products remain undelivered despite our delivery service provider making (at least 1 more attempt) to deliver them, the delivery service provider will leave a card at your address, with instructions on how you may collect your products, including a time limit for collection

  10. Delivery problems

    1. if you experience any problems with a delivery, please contact us [using the contact details that we publish on our website

    2. If our delivery service provider is unable to deliver your products, and such failure is your fault[, and you do not collect your products from our delivery service provider within the relevant time limit], we may agree to arrange for re-delivery of the products; however, we reserve the right to charge you for the actual costs of re-delivery (even where the initial delivery was free of charge).

    3. An indicative list of the situations where a failure to deliver will be your fault is set out below:
      (a) you provided the wrong address for delivery;
      (b) there is a mistake in the address for delivery that was provided;
      (c) the address for delivery is not reasonably accessible;
      (d) the address for delivery cannot safely be accessed;
      (e) if in-person receipt is not required, there is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery; or
      (f) if in-person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature.